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Update Credit Card for Installment/Auto-renew Options

Posted By Administration, Wednesday, May 4, 2016

You can update your credit card information right online for your auto-renewal or installment payment options.  Please follow the instructions below.

Step 1: Navigate to Manage Profile

Navigate to your Manage Profile area upon logging in, and click on the "Membership" or the "Donation" link beneath the "Invoicing, Payments & History" header depending on what you need to update.

Step 2: Select "Update Billing Information"

On the Open (Awaiting Auto-Bill) transaction line (note you may need to change the drop down to view “Closed” transactions), select the "Update Billing Information" icon, it is represented by a credit card.

Step 3: Update Credit Card Information

On the "Update Payment & Billing Information" page, you can input the updated credit card and/or billing information and select "Submit Updated Information" button.  NOTE:  Most importantly, there is a payment amount pre-populated that is the remaining amount of your invoice. Change that amount to the monthly amount so that you pay only the monthly amount, as it will charge you when you click "Update".

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