Questions? Feedback? powered by Olark live chat software
Store   |   Nursing Careers   |   Search   |   Contact Us   |   Sign In   |   Join/Renew
Website FAQ
Blog Home All Blogs
This blog provides step-by-step instructions to frequently asked questions about how to use AWHONN's website. This blog will be updated when questions are asked frequently. Are we missing something? Post comments and questions in our Web Site Feedback Forum. Visit our forum for website feedback at http://www.awhonn.org/websitefeedback

 

Search all posts for:   

 

Top tags: CE Certificate  CNE  Online Course  Webinar library  Webinars 

Paying Invoices Online

Posted By Administration, Wednesday, August 10, 2016

You can access and pay open invoices right from the website.

 

1.  After logging in, click on Manage Profile and then Invoices.  Note:  If you received a link via email to the invoice, you can also click right on it.

2.  You will see tabs for Store/Events, Donations, and Dues depending on what you have paid for through the web site.  Click on the tab for the invoice type you want to see.  Note:  Exhibits are Store/Events.

3.  Select  beside the invoice you want to print/view.

4.  If an invoice is open and not yet paid, you can pay online by selecting  beside the invoice you wish to pay.  Note that if you are sending a check, the invoice will remain open until AWHONN applies the check when received.

This post has not been tagged.

Share |
PermalinkComments (0)
 

What Browsers does AWHONN.org Support

Posted By Administrator, Wednesday, July 13, 2016

Your browser is out-of-date. Please download one of these up-to-date, free and excellent browsers:

 

Below are the updated browsers that AWHONN recommends for a safer, faster website experience.

 Chrome  FireFox
 Chrome  FireFox

 

 

       

 

Why do I need an up-to-date browser?

  • Security

    Newer browsers protect you better against scams, viruses, trojans, phishing and other threats. They also fix security holes in your current browser!
  • Speed

    Every new browser generation improves speed
  • Compatibility

    Websites using new technology will be displayed more correctly
  • Comfort & better experience

    With new features, extensions and better combustibility, you will have a more comfortable web-experience

 

"I'm not able to update my browser"

If you can't change your browser because of compatibility issues, think about installing a second browser for browsing and keep the old one for the compatibility.

 

If you are on a computer that is maintained by an admin and you cannot install a new browser, ask your admin about it.

 

This post has not been tagged.

Share |
PermalinkComments (0)
 

Update Credit Card for Installment/Auto-renew Options

Posted By Administration, Wednesday, May 4, 2016

You can update your credit card information right online for your auto-renewal or installment payment options.  Please follow the instructions below.

Step 1: Navigate to Manage Profile

Navigate to your Manage Profile area upon logging in, and click on the "Membership" or the "Donation" link beneath the "Invoicing, Payments & History" header depending on what you need to update.

Step 2: Select "Update Billing Information"

On the Open (Awaiting Auto-Bill) transaction line (note you may need to change the drop down to view “Closed” transactions), select the "Update Billing Information" icon, it is represented by a credit card.

Step 3: Update Credit Card Information

On the "Update Payment & Billing Information" page, you can input the updated credit card and/or billing information and select "Submit Updated Information" button.  NOTE:  Most importantly, there is a payment amount pre-populated that is the remaining amount of your invoice. Change that amount to the monthly amount so that you pay only the monthly amount, as it will charge you when you click "Update".

This post has not been tagged.

Share |
PermalinkComments (0)
 

Online Learning Center Help - Accessing Courses, Using Access Codes, Obtaining CNE Certificates

Posted By Administration, Monday, April 25, 2016
Below are a few quick tutorials to help get you started using the new Online Learning Center. Click on a link to view the instructions. 

Tags:  CE Certificate  CNE  Online Course  Webinar library  Webinars 

Share |
PermalinkComments (4)
 

How Do I Find My Downloads?

Posted By Administration, Monday, April 25, 2016

When you purchase downloads from our store, an email is sent to you with a direct link for the download file. 

  

A few things to check if you don't get it:

  1. Double check your junk/spam filter to be sure it doesn't get caught in there.
  2. You may also have to check that the email address in our system is correct.  Log in and go to My Profile to see your email.

Where else you can see your downloads:

  1. Log in
  2. Select Manage Profile
  3. You will see Purchased Downloads at the top

If you need any further assistance, please Contact Us.

 

This post has not been tagged.

Share |
PermalinkComments (0)
 

Accessing AWHONN Journals

Posted By Administration, Friday, April 8, 2016

The Journals Have Moved!

 

AWHONN is excited to announce that our award-winning publications JOGNN and Nursing for Women’s Health have moved to a new publisher, Elsevier Inc.


What this means for you is that you will still get free member access to evidenced-based, key scientific research and riveting industry articles, but in addition you can sign up for alerts for each new issue, download the AWHONN Journals app (Android available now, iOS coming soon), and access both journals and our consumer magazine all at one new publications portal, www.AWHONNjournals.org.


During the publisher change, access to the journals online has been unrestricted; however, as of Monday, April 4, you will need to create your online account with new publisher Elsevier and activate your member-benefit access to both JOGNN and Nursing for Women’s Health


Here’s how:

  1. Go to jognn.org (or nwhjournal.org) and click Register ->Register and Claim Your Subscription
  2. Register for an account. This is an account with publisher Elsevier (not AWHONN), and you will receive a follow-up email from Elsevier confirming your registration. You will need to fill out ALL the fields on the registration page to gain your access.
    • You must use the same email you used to register for your AWHONN account to register with Elsevier. You can find that information on your profile page. 
    • If you do not see the “Register” button and only see “Claim Your Subscription,” then you are already signed in and can click on that to go to the next step in this process.
  3. On the Claim Online Access page, activate journals access by:
    • Checking the box indicating “I receive my subscription through a society membership”
    • Entering your AWHONN membership “ID” number in the Account # field + Your Last Name. Please do not use the method mentioned on this page about print labels as this is set up for your AWHONN Membership #. Your membership # can be found by clicking on Membership Info under My Profile on awhonn.org.
    • Then click “Activate Claim” and you are done with access to both titles.

(Note: Claiming access on either JOGNN or NWH will automatically provide access to both titles). 

Still have questions or need help? Contact Elsevier’s Customer Support. You will need to provide your name and member ID for help with account activation:

JournalsOnlineSupport-usa@elsevier.com or call 800-654-2452 (US and Canada)
eurosupport@Elsevier.com +44 (0) 1865-843177 (Europe)

This post has not been tagged.

Share |
PermalinkComments (2)
 

Tracking an Order

Posted By Administration, Friday, April 8, 2016

We have added your shipping order tracking number on your profile.

  1. Go to My Profile
  2. In the middle, scroll down to the green bar with Additional Information to find Order Tracking with a UPS tracking number beside it.  Only orders placed within our new site since mid-January launch will be in your profile.
  3. Type that into UPS tracking website to track your order.
  4. Multiple tracking numbers will display in order 

Should you need any additional information or need assistance, please Contact us.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Form fields missing, pages look funny? Check your browser

Posted By Administration, Thursday, March 31, 2016

Our website application uses cutting-edge technologies and the latest web development techniques. 


Note that operating system updates may cause browsers to not function properly as well.

 

In order to utilize all site functions and features, we recommend users follow these minimum requirements to ensure proper functionality:

  • Operating Systems - The following operating systems have been tested for compatibility: Windows XP, Windows 2003, Windows Vista, Windows 7, Windows 8.1 & Mac OS 10.3. Additional operating systems may function properly however they have not been tested.
  • Browsers for MS Windows Users - The following minimum browser versions are suggested: Google Chrome 41Firefox 36 or Microsoft's Internet Explorer 11. Older versions may be used with reduced functionality. It is also recommended to keep your browsers updated to the latest builds within your version.
  • Browsers for Mac Users - We suggest using the latest version of Safari that is available with your Operating System. In addition, Mozilla Firefox 4 or higher for optimal compatibility.
  • Security requirements for all browsers Secure portions of the site utilize an SSL with TLS 1.2 encryption. While this is enabled by default for newer browsers older browser versions such as Internet Explorer 8 will need this option enabled.
  • Monitor Resolution - A minimum monitor resolution of 1024x768 or higher is recommended to ensure proper website display and menu rendering.
  • Monitor Color Depth - We recommend the monitor color depth is set to 16 bit "high color" or greater.
  • WYSIWYG Content Editor - For the best compatibility we recommend using using the latest version of the browser as outlined in the sections above.
  • Accept Cookies - We strongly recommend the computer accepts cookies for proper functionality. Some site features like the "Remember Me" function require the use of cookies. Note that some desktop security suites will disable JavaScript and cookies.
  • JavaScript Enabled - Please ensure the browser allows JavaScript to run. In most instances, this is the default setting when the browser is installed. It is possible to experience issues with certain aspects of the front end of the site if JavaScript is disabled. For instance, the content editor will not function if JavaScript is disabled. Note that some desktop security suites will disable JavaScript and cookies.

This post has not been tagged.

Share |
PermalinkComments (0)
 

My Password Reset Email Didn't Come Through?

Posted By Administration, Friday, February 19, 2016

If you did not receive your password reset email below are a few steps to take.

 

1.  Check your junk/spam filter.  Be sure web@awhonn.org is marked as a safe sender for emails coming to you.

2.  If it is not in your junk/spam filter, make sure the email in our system is not another email address you may have like a personal one.

3.  If you still cannot find it, it is likely that the email we have in our system is incorrect due to a typo or an old address.  Contact us with your new email and we will get that corrected for you.

 

Note:  Passwords are encrypted so we cannot look them up for you, however we can reset them for you.  Contact us if you need assistance.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Where Do I Sign In?

Posted By Administration, Friday, February 19, 2016

At the top right-hand corner is where you can click SIGN-IN.  Also, on any page that is restricted by login, you will be asked to login prior to access.


This post has not been tagged.

Share |
PermalinkComments (0)
 

Group Memberships

Posted By Administration, Wednesday, February 3, 2016

Yes we can!  AWHONN provides group savings of 10% off per nurse for hospitals!

 

Gain the staff development advantages of AWHONN membership, without denting your budget, when 5 or more nurses join and/or renew together. Save big!

 

Obtaining Group Membership:

 

1.  Read all about group memberships and the requirements and fill out an application.

2.  Upon approval, we will set up a membership for the individual who will hold the master account in our system.

3.  We can add the sub-accounts for individuals that the additional memberships will apply to, or you can do it right online once the master account is setup.  The number of available memberships will be based on the option you indicate on your application.

 

Manage Your Group Memberships (sub-accounts):

 

1.  To view/remove/add people assigned to your sub-accounts, the master account holder should log into www.awhonn.org.

2.  Go to Manage Profile and select Sub-Accounts.

3.  A link is available on the page for you to copy and paste into an email to send to those you are inviting.  Or, you can type their email into the box for invitations and our website will send it for you.

4.  At the bottom is a list of those you have invited and those who have joined and are tied to your account.

5.  Select the paper icon to edit their bio if you'd like to add their address, etc.

6.  Select the X icon to suspend the users account.  For the user to re-gain access, they will need to upgrade their membership with their own.  Or, they can become a Community Non-member.  That membership then will open up for you to assign a different person.

7.  Select the person icon to view their profile.

 

Please Contact Us should you have questions or need assistance.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Where are the Webinars?

Posted By Administration, Monday, February 1, 2016

We have migrated all of our webinars to the new Online Learning Center.  You can access it by logging in, and then under Store, find the Online Learning Center banner at the top.  Or you can just type in http://learning.awhonn.org and you're there!

 

Accessing the Online Learning Center will require a member or Community Non-member account in our website.  Select Join/Renew if you need to set up a new account.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Member IDs are Different?

Posted By Administration, Friday, January 22, 2016

Yes!  With our new site, member IDs have been replaced by a new ID.  You can find it on your Member Card under Manage Profile.  We encourage you to become familiar with your new member ID.

Why the change?
With the new website, we migrated our members to a new membership database that gives us much more capability for our members.  With a new database, new identifying numbers are created, giving all members a new member ID.

 

What happened to the old member IDs?

We can still look up your account using your old member ID.  With our new system, we have many other ways we can look up your account as well.  On your profile, you will see your old member ID beside Legacy ID.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Getting Started

Posted By Administration, Sunday, January 3, 2016

Welcome!  We are glad you're here!

 

If you have an account on our old web site, we have set up the new site with the same username and password as you had previously.  If you forgot your password, simply click “Click here to reset your password.” under the login box.

 

Set up an account.  If you are not a current member or have never had a website account, we invite you to join AWHONN There are multiple ways to join on the new web site that make it super easy to pay dues including monthly and auto-renewal options.  Learn more about member benefits

 

If you do not wish to join at this time, we welcome you to select the Community Non-member type.  You can always choose to join as a member at a later date.  A Community Non-member account is required to purchase items, webinars and online courses, register for an event, or access a community group.

 

So now that you have a profile, what do you do?

Click on Manage Profile and see all of the tools you have.  Go through each one and learn what they do and how you can use them.  This blog contains detailed instructions on each tool as well if you have questions.

Set up your Bio.  Under Manage Profile, Edit Bio, provide as much or as little information as you'd like.  Uncheck the locks beside the items you don't wish to show publicly.

Add your photo to your profile.  Click on Profile Home and mouseover the image box for your photo.  A small icon will appear in the upper-left to select to upload a photo or edit one you have there.

See who else is here!  Search for people you know or find some you don't know and Connect with them by clicking the Add Connection icon under their name in the search results.

Check out the Community-wide tools under Stay Connected.

Members, visit the new Member Center to gain access to your member benefits.

Explore your local Section and Chapter of AWHONN.

Let us know how we're doing!  Submit your feedback in our website feedback forum.

Share, collaborate, exchange and grow – that's why we're here and we hope you are too. Engage and explore anytime, from anywhere there's a web connection.

If you need help at any time, please Contact Us.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Renew Your Membership

Posted By Administration, Sunday, January 3, 2016

The easiest way to renew membership is right online.  We have 4 easy ways to renew though.

Renew Online 90 days in advance, you can log in and visit: www.awhonn.org/renew or click on Manage Profile and select Membership.
Renew via Phone Call: 1-800-354-2268
Renew via Mail Print out your renewal invoice online under Manage Profile or a membership application and mail it to:
AWHONN
Department 4015
Washington, DC 20042-4015
Renew via Fax Print out a membership application and fax it to: 202-728-1149 and fax it to: 202-728-1149

 

Be sure to add your name and member ID# to your membership application.  Member ID can be found on your member card.

 

This post has not been tagged.

Share |
PermalinkComments (0)
 

Printing Receipts/Invoices

Posted By Administration, Wednesday, November 25, 2015

You can print your open and closed invoices and receipts right from the website.

 

1.  After logging in, click on Manage Profile and then Invoices.

2.  You will see tabs for Store/Events, Donations, and Dues depending on what you have paid for through the web site.  Click on the tab for the invoice type you want to see.

3.  Select  beside the invoice you want to print/view.

4.  If an invoice is open and not yet paid, you can pay online by selecting  beside the invoice you wish to pay.  Note that if you are sending a check, the invoice will remain open until AWHONN applies the check when received.

 

This post has not been tagged.

Share |
PermalinkComments (0)
 

AWHONN Pulse

Posted By Administration, Wednesday, November 25, 2015

AWHONN Pulse is a new point-based program that awards points to members for their activity on the website when they are logged in.  Commonly known as gamification, you automatically earn points for the following activities on the website.  Your scoring slider will pop up in the left on pages where you are doing an activity, and on your Profile under your photo.  Have a little fun and see how many you can get!

 

Levels:  There are three levels of awards

 1st Level = 100 points

 2nd Level = 200 points

 3rd Level = 300 points

  

Point Activiites:

 

Action

Score

Sign in to the site

Rate any post: Blogs, Forums and News

Post to the Blogs and Forums

Comment on Blogs and News

Register for an Event

Refer another member

Upload a photo to the Gallery

Open a Bulk Email

Create a new Connection

Add a Social Network

 

This post has not been tagged.

Share |
PermalinkComments (3)
 

Resumé/CV Posting

Posted By Administration, Wednesday, November 25, 2015

You can add your Resumé/CV right to your profile online!

 

1.  Select Manage Profile if you are logged in or after logging in to the website.

2.  Select Resumé/CV and fill out the form to enter your information.

3.  Your Resumé/CV will now be available to others who visit your profile.  You will see a new  Resumé/CV under your name.  

This post has not been tagged.

Share |
PermalinkComments (0)
 

Refer a Member

Posted By Administration, Wednesday, November 25, 2015

We make it super easy to refer a member!  All you need to provide is an email address and we take care of the rest!

 

1.  Select Manage Profile if you are logged in or after logging in to the website.

2.  Select Referrals to send and view your referrals.

3.  To refer someone, select Refer a Friend.

4.  You get a form to personalize your message that is sent to that person.

5.  There is also a personalized link which you can send using your own email system.  Note that the referred person has to use this link or the one sent in the email from our website in order for the referral to link to you.

6.  Beside Click to View, you can see your Referrals who have joined, your referral's referrals, and third degree referrals.  You will only see them listed once they join.

Invite your colleagues to join AWHONN today and be rewarded for your work. You could earn a free AWHONN membership, gift cards and so much more. It couldn't be easier; the more NEW members you recruit, the more prizes you get.  Learn more in the Member Center.

This post has not been tagged.

Share |
PermalinkComments (0)
 

All About Community Groups

Posted By Administration, Wednesday, November 25, 2015

AWHONN's new website includes Community groups. Communities have been set up for each Section of AWHONN, committees and advisory groups, working groups, and a community is available for AWHONN members-only.  You can get to know one another, contribute to a conversation, share your thoughts, learn from others, and feel free to stay awhile.

 

VIEW COMMUNITIES

To see/enter a group you are a member of, select Find Your Community under Stay Connected, or go to My Profile to view groups you belong to. Members are automatically required to select the members-only group as their primary group upon joining or renewing.  They are also automatically added to the Section to which they belong.

 

Your Primary Group is the community group at the top of your list. Change by selecting the group at the bottom.

 

JOIN A COMMUNITY

Click on the type of community you'd like to join to see the listings within. Select the group name and select Join Group at the top if it's available. Restricted communities will give a note that they require invitation to join.

 

FEATURES

Tools that are available within a community depend on the rights assigned by AWHONN and/or group administrators. Different communities have different options. Below are the standard tools.


Home - The home page for your community.

Upload Photos – Select this option on the right-hand side to upload photos appropriate for your community

Group Pages – On the top left, select to view sets of pages posted by your group administrator

Directory – Members in your community

Calendar – View events posted by your group administrator

Blogs – These blogs are those only posted to your community

Forums – Threaded discussions for members to participate in

Photo Gallery – A gallery of photos posted on upload photos

Group Admin – Contact them for administrative help regarding your group.  For Sections, this will be your section leaders.

This post has not been tagged.

Share |
PermalinkComments (0)
 

RSS Feeds

Posted By Administration, Wednesday, November 25, 2015

RSS feeds are available through multiple tools within the site.

All items that have the RSS icon at the top right can be subscribed to as a feed.

 

News: This is the RSS feed for all news items posted on Latest News. Too much? Filter by different news categories provided on the right-hand side when viewing the feed link.

 

Forums: ANY forum such as inthose within a group or in the general community forum. Find that little iconto view the RSS feeds within that forum.

 

Community Calendar: Items posted to the community calendar are added to an RSS feed. We post all plant science events sent our wayso be sure to check this one out!

 

Blogs: Community-wide & Group blogs both provide an RSS option. However,individual profile blogs though do not.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Connections

Posted By Administration, Wednesday, November 25, 2015

Connections are much like friends on other social media systems.  Once you connect with someone you can get quick access to their profile without having to search for them.

 

To Connect:

1.  Find the member that you'd like to connect to by using the search link in the footer of the website.

2.  Once you click on their name and go to their profile, click Connect under their name.

3.  You can enter a short message to send with their connection request.

4.  The member will receive an email that they have a connection request.  The message itself will not be emailed though, just a notification.

 

Accept/Manage Connections:

 

1.  Log into the website and select Manage Profile.

2.  Select Connections and click on Received to see incoming requests.  Select to Accept the Connection.

3.  To remove and message your connections, go back to Connections and there are options available beside each name.

 

This post has not been tagged.

Share |
PermalinkComments (0)
 

Messaging

Posted By Administration, Wednesday, November 25, 2015

You have your own inbox right on the AWHONN website that lets you send and receive messages to members.  You can attach files, photos, and embed videos in your messages just like an email.  Below are instructions on sending and receiving messages after logging into the web site.

  

To send a message:

1.  Find the member that you'd like to send a message to by using the search link in the footer of the website.

2.  Once you click on their name and go to their profile, click Message under their name.

3.  Fill out the message form with your message.  Attach a file if you'd like or add an emoticon, and select Send Now.

4.  The member will receive an email notifying them that they have a message in their inbox with a link to it.

 

Receiving a message:

1.  You can click on the link right from your email notifying you of a message, or you can go to Manage Profile in the upper right-hand corner after logging into the website.

2.  Select Messaging to view your messages.

3.  Click on Your Inbox.

4.  Click on the Subject of the message you'd like to read.

5.  Select Reply or Delete or you can just use the Quick Jump back to the home of the messaging center.

6.  On the Messaging Center home, you can create folders to put messages in, view messages you've sent, and delete a set of messages.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Blogging

Posted By Administration, Tuesday, November 24, 2015

Blogs are stories that can include files and images, tags for search optimization, commenting, and scoring options.  Subscribing to a blog sends notifications via email of new postings.  Please review the Terms of Use prior to posting or commenting on blogs.

 

There are multiple types of blogs within the web site.  Community Blogs are blogs that are site-wide blogs set up by AWHONN.

 

Group/Section Blogs are shared within a group and is only accessible by members of that group/sections.

 

You can also Add a Post under any community-created blog or a blog that does not restrict posting.

 

Within the post you can attach files, videos, images, tags for easy searching, allow comments, and format the text as you like using the html editor.

 

Subscribe to any blog by selecting Subscribe at the top of the blog.  This gives you immediate update notifications via email that a post has been added.

 

To manage your blog subscriptions, go to Manage Profile, and select Blog Subscriptions.  The blogs you are subscribed to will be listed with options to unsubscribe.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Add Links to My Social Media Accounts

Posted By Administration, Tuesday, November 24, 2015

Link your favorite social media accounts right to your profile to share with others. 

 

Click on Manage Profile after logging into the web site.

 

Select Networks and select the Network you'd like to link in the drop down.

 

Type in the URL that points right to your personal social media page and select Add to Profile.  It's that easy!

 

On the Networks menu, you can edit or trash one of the listings you've added.

 

The new icons will be added to your visible profile under My Profile.

This post has not been tagged.

Share |
PermalinkComments (0)
 
Page 1 of 2
1  |  2
BECOME A MEMBER
As a nurse you have the ability to make a difference in your patients’ lives. AWHONN membership provides you with the resources, tools and opportunities to provide the best care to your patients. JOIN NOW
AWHONN'S Store
Purchase our high-quality clinical content through books, live courses, online education, webinars and our groundbreaking line of evidence-based guidelines. PURCHASE NOW
Online Learning Center
The definitive resource for interactive, engaging CNE education through our Postpartum Hemorrhage, Maternal Fetal Triage and POEP online courses, webinars, award-winning journals and much more. ACCESS NOW

 

Association of Women's Health, Obstetric and Neonatal Nurses is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

AWHONN is approved by the California Board of Registered Nursing, Provider #CEP580. Accredited status does not imply endorsement by AWHONN or the American Nurses Credentialing Center of any commercial products displayed or discussed in conjunction with educational activities.

Powered by YourMembership  ::  Legal