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Update Credit Card for Installment/Auto-renew Options

Posted By Administration, Wednesday, May 4, 2016

You can update your credit card information right online for your auto-renewal or installment payment options.  Please follow the instructions below.

Step 1: Navigate to Manage Profile

Navigate to your Manage Profile area upon logging in, and click on the "Membership" or the "Donation" link beneath the "Invoicing, Payments & History" header depending on what you need to update.

Step 2: Select "Update Billing Information"

On the Open (Awaiting Auto-Bill) transaction line (note you may need to change the drop down to view “Closed” transactions), select the "Update Billing Information" icon, it is represented by a credit card.

Step 3: Update Credit Card Information

On the "Update Payment & Billing Information" page, you can input the updated credit card and/or billing information and select "Submit Updated Information" button.  NOTE:  Most importantly, there is a payment amount pre-populated that is the remaining amount of your invoice. Change that amount to the monthly amount so that you pay only the monthly amount, as it will charge you when you click "Update".

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Comments on this post...

Ellisa J. Naumann says...
Posted Saturday, May 12, 2018
Didn't work. The "update billing information" option didn't come up nor did "update credit card information." I made a payment with the new information, but have no idea if if's now in my information. Can't find that on my profile.
Permalink to this Comment }

Vanessa Moon says...
Posted Sunday, September 23, 2018
Nervous to update my billing information, as the only option to do so is applied to an invoice that says it's due in 2019, and I do not want to inadvertently pay it now. Can you help me?
Permalink to this Comment }

Linda Erlenbusch says...
Posted Tuesday, December 18, 2018
It is soooo hard to figure out how to renew membership on this website. Please make it easier. I'm resorting to sending it in mail. I've always renewed online, but can't figure it out this year.
Permalink to this Comment }

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